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Cinque

Terms & Conditions

Last updated: October 2026

These terms govern your use of this website and any purchase you make from Cinque®. By using the site or placing an order you agree to them.

Products

All pieces are handmade and cast in London. Because of the handmade nature, each piece is unique and slight variations in colour, finish and dimensions are inherent and not defects. Images are representative; no exact replicas are produced.

Hallmarking

Under the UK Hallmarking Act 1973, precious-metal pieces at or above a set weight must be hallmarked by an independent assay office before they can be sold as silver or gold. We hallmark at the London Assay Office:

  • silver pieces weighing 7.78 g or more
  • gold pieces weighing 1 g or more

Pieces below these weights are exempt by law and are not hallmarked. They are made from the same sterling silver or carat gold as our hallmarked pieces. If you would like to know whether a particular piece is hallmarked, please email us before ordering.

Pricing & payment

Prices are shown in pounds sterling (GBP) and include VAT where applicable. For orders delivered outside the United Kingdom, prices and delivery charges do not include import duties, taxes or carrier handling fees; these are set by the destination country and are payable by you on or before delivery. Payment is processed securely by Stripe. We reserve the right to correct pricing errors and to decline or cancel an order affected by an obvious error.

Orders & contract

Your order is an offer to buy. A binding contract is formed only when we confirm dispatch of your order. If we cannot fulfil an order we will notify you and issue a full refund.

Returns

Returns are handled in accordance with our Shipping & Returns policy, which forms part of these terms.

Intellectual property

All designs, images, text and branding on this site are the property of Cinque® and may not be reproduced without written permission.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence or for fraud. Subject to that, our liability in connection with any order is limited to the price paid for the item.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts. For any questions, email cindy@cinque.studio.